DayMark Safety Systems will select from UPS or FedEx for our primary carriers in ground delivery of our products unless otherwise specified by the customer.
DayMark reserves the right to charge a 20%restocking fee for the processing of a return.
Clearance, closeout, reduced priced, phased out, discontinued items are noteligible for return.
“Custom”products (defined as a unique product produced for a specific customer that cannot be sold to other customers) are notcovered under this policy.
DayMark will accept return of “non custom”items (defined as a standard offering that can be brought back and resold to other customers) only under the following conditions:
■ All items must be in the original packaging.
■ Must have all the original components.
■ Items show no signs of use and are in restockable condition.
■ Items are returned within 12 months of purchase (no more than 120 days for DissolveMark products).
■ Customer pays to have the items shipped to Bowling Green, Ohio, USA.
■ All returns must be preauthorized by a member of the Customer Experience team.
■ For return authorization please call DayMark Customer Experience at 800.847.0101, Option #2
■ Returns must be labeled with an appropriate RMA number.
■ Credits will be issued once items have been received/inspected in Bowling Green, Ohio, USA.
Orders may be cancelled within 24 hours of placing order online. Due to the fact we ship same day the order is received, there may be a restocking fee or charge to have order returned unopened.