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Even before the COVID-19 pandemic brought the world to a virtual standstill, off-premise dining was rapidly growing in popularity. In fact, online food ordering and restaurant delivery has grown exponentially over the last five years.Using third-party delivery partners, however, is not without its challenges. Poor customer experiences, from late or missed deliveries to cold food to package tamperi … read more

Third-party food delivery may have single-handedly saved the restaurant industry. Now, governments are beginning to ensure its safety. Had third-party delivery not blossomed when it did, the COVID-19 pandemic could have had catastrophic effects on restaurants across the United States and around the world. As it is, the industry took a serious hit stemming from a cautious public coupled … read more